How-To Guides

Scheduling on the Calendar

How to navigate to the calendar:

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From the Home Page, click the calendar icon button.

From the User menu, click your name in the top-right corner of the page, and select “Calendar”.

Clinic web portal dashboard showing a navigation menu with options like Calendar, Productivity, Schedule Report, and Logout. The dashboard displays a date, an appointment scheduled for 12:00 to 12:45 for Therapy with initials JP and JD, and other sections for messages, To Do, and support.

Calendar Viewing Options

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You have the option to view the calendar by month, week, or day.

Select the “today” button in the upper-left corner to navigate to today’s calendar.

Weekly planner displayed for February 26 to March 1, 2024, with empty schedule grid and a sidebar showing events for Jake Potter, including therapy, individual EM, EM, family with patient, and family without patient, with a 'today' button highlighted in red.

“Filter by Person” section:

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The Office Calendar will always be selected by default.

Type the name of individual users to display their calendar.

You may filter as many users’ calendars as you’d like.

Unfilter users by selecting the “X” icon next to their name.

Online calendar for February 2024 with various scheduled appointments and meetings, including assessment spots, staff and therapy meetings, and evaluation sessions, with filters on the left side for different persons and categories.

Dropdown Menu View

Selecting the hamburger menu in the upper-right corner will switch the calendar to a dropdown menu listing upcoming events and appointments.

Screenshot of a digital calendar showing scheduled events for February 19 to 23, 2024, including staff meeting, therapy session, and intake appointment, with navigation options and filters on the side.

Adding an Event

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In the “Drag to Add Events” section, choose from a list of categories to find the event you want to add.The Office Calendar will always be selected by default.

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Individual therapy and E&M events are listed under the “Individual” section.

Drag the desired event type onto the calendar to schedule the event.

In the “Update Event” menu, enter the event’s name, type, location, attendees, description, and whether the event should repeat.

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If an event is set to repeat, you’ll be asked when saving whether any changes to that event should be set for this event only or for all future events.

Calendar event on February 21, 2024, showing a staff meeting from 9:30 to 10:30 AM, therapy session from 12:00 to 12:45 PM, and an intake appointment from 3:00 to 4:00 PM.

Changing an Event’s Time/Day

When viewing the monthly or weekly calendar, you can drag the event to change what day or time it takes place.

You may also change the time and length in the “Update Event” menu.

Notifications

If you’d like to be emailed when your calendar changes, check the box in the lower-left corner of the page. After pressing “submit”, you will begin receiving email notifications whenever changes are made to your calendar.

Online calendar showing scheduled meetings on February 21, 2024, including staff meeting, therapy, and intake appointment, with filter options on left and month view.

Viewing Appointments

Hover over any event/appointment to view its name, time, participants, or time of creation.

If a patient is attached to an event, you can directly access their facesheet by clicking on the “facesheet” link.

If the event is an appointment, you may also check-in from this screen.

If they’ve already been checked in, you may click to view the appointment’s note.

Digital note showing a scheduled in-person assessment titled 'OP Assessment - In-Person' with date and time details, and information about the evaluator, Jordan Alex, including their check-in and face sheet links.

Deleting Appointments

If you would like to delete an appointment, you may do so from the “Update Event” menu.

WARNING: When deleting an event, this will delete the event for all users attached to that event, including Staff Meetings.

Calendar event page showing a scheduled staff meeting on February 21, 2024, from 9:30 to 10:30 AM with Jake Potter as attendee, and therapy session from 12 to 12:45 PM, with options to delete, cancel, or save the event.