How-To Video Library

This video is a quick tutorial on how to get the Twingate connection working so that you can access the RipsyTech EHR.

This video covers the essential first steps to get your RipsyTech account up and running.

This video explains to patients and clinicians how the appointment request process works for clinics using the RipsyTech EHR.

This video provides RipsyTech EHR users with instructions on setting up clinic devices, specifically tablets, to collect patient questionnaires.

This video demonstrates a workaround in the system by utilizing an Internal Referral Form (IRF) to enable the sending of one-way text messages to patients’ phones.

This tutorial demonstrates how to create and complete a progress note for a patient within the RipsyTech EHR system, starting from the patient check-in to signing the finalized note.

Learn how to use the RipsyTech AI Scribe to generate session notes for mental health appointments in this video, recorded in February 2026.

Mac computers prevent sharing audio from an entire screen, causing problems with the RipsyTech AI Scribe. By opening Zoom in your browser, you can record the audio for telehealth sessions.

This RipsyTech tutorial shows a workflow for having staff members, such as a nurse or student, put information into a patient's clinical note on your behalf.

This video demonstrates how to merge duplicate patient facesheets in the RipsyTech EHR.

This video tutorial demonstrates how to add and modify staff schedules within Ripsy EHR, which allows for tracking the exact start and stop dates of employment and schedule changes.

In this video, you'll learn how to calculate your clinic's rates for the different services you provide.

In this video, you'll learn how to set rates if you plan to bill your patients based on time.

This video covers the steps to adding e-payers and enrolling to receive electronic remittance advice (ERAs).

This video covers how to adjust a patient's insurance benefits when the automated benefits check returns incorrect information.

This video covers how to correctly enter a single case agreement (SCA) for a patient. This process is necessary when an out-of-network patient has negotiated an agreement to be treated as in-network.

This tutorial demonstrates how to handle a no-show or late cancellation in the Ripsytech EHR system, including how to charge the patient for the missed appointment.

This short video demonstrates a HIPAA-compliant method for emailing a billing statement to a patient's family using Ripsy EHR. This process eliminates the need to attach a PDF that would require extra security, such as a password.

This video provides a quick tutorial on how to resolve a claim that was submitted to an insurance company when the patient should have been billed as self-pay.

This tutorial demonstrates how to create an invoice for a patient for services not covered by insurance or for a unique service using the RipsyTech EHR and the Square service.

This RipsyTech tutorial demonstrates how to record and apply historical payments manually if you are working to catch up on your accounting.